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How to Dis-Instruct Your Agent
Whether communication has broken down or the marketing just isn’t what you had hoped for, knowing how to exit your agreement professionally and correctly is key to getting your moving plans back on track. Here is our guide on how to navigate the process smoothly.
Review your contract
Look at the terms and conditions of your agreement carefully paying attention to clauses regarding the contract length, notice periods, and any exclusivity agreements.
You may need to wait until the contract has run its course before you can trigger the notice period. You can give notice immediately, though the notice period may not start until after the end of the contract.
You can ask the agent to cease viewings and all marketing immediately – they may resist, but unless there is a specific clause prohibiting this, we would advise that you insist.
Your property will look fresher having been ‘rested’ from the market and it will stop the agent from last minute viewings to try and stop you from leaving them.
Actioning
We know that it can be difficult to let an estate agent know that you are dissatisfied and wish to leave them.
We suggest giving them a quick call to let them know what you are planning, with a brief list of what you feel is wrong and follow this up in writing after the phone conversation, including the required notice.
A good agent will recognise that they have not provided the service needed to sell or property.
Request Your List of Viewers
Request your list of everyone who has viewed your property through your current agent.
It is standard industry practice that the agent who originally introduced a buyer who subsequently purchases your property is entitled to the fee, typically for a period of up to six months after you change agents.
Once you have this list, you must pass it on to your new estate agent. If a buyer from the original list attempts to view your property through your new agent, your new agent should recognise their name and direct them back to your original agent to avoid any commission disputes.
Taking these steps ensures that you remain in control of your sale. Once you have cleared the path, you can look forward to a fresh start, giving your home the "re-launch" it needs. If you have any questions about your specific situation or would like to discuss how we can get your move, moving again, please don't hesitate to reach out.